31 Secrets Real Estate Agents Never Tell Clients

Note: This article was originally posted on Trulia Blog (www.Trulia.com/corp) on Oct 18, 2014 by Colleen Egan  http://www.trulia.com/pro/just-for-fun/31-secrets-real-estate-agents-never-tell-clients-2/

As a real estate agent, you become an expert in the art of smiling and nodding, of keeping calm and carrying on. But beneath your friendly, professional demeanor, you’re mentally tallying up those little demands, and keeping mum about your own hush-hush opinions and tricks of the trade to keep the deal on track. Here, agents spill their guts (anonymously, of course) about what they will never, ever say to their clients’ faces.

1. We bite our tongues so often that we have scar tissue.

2. No one knows what prices will be in three years. We wish we did!

3. I love being in the homes of people I don’t know. It makes me feel like a spy.

4. We Google clients (and check their Facebook and Twitter and Instagram…).

5. I’ve scrubbed more moldy bathtubs in my career than I’d like to admit.

6. We are not “reel-a-teers”!

7. When a seller wants to list too high, I want to tell them, “Might as well list it for a million, we’re not going to sell it at that price either.”

8. I don’t like your calls at 8 p.m. anymore than you like mine, but I know it’s part of the job.

9. You cannot say your house is updated if it was 15 years ago.

10. No, I don’t want clients around during the open home. They may love it, but no one wants to hear anyone talk about that plate collection—they want to see if they could make this house their home!

11. You want to offer $30K under asking to see if the seller is serious about selling? Hmmmm, OK. We may want to rethink that…

12. I once had a client whose home was so dirty that they were nicknamed the Piglet Family—it taught me to teach my clients early on to clean, declutter, and clean again!

13. No, I can’t lower my commission—I need it to pay for therapy!Just kidding!

14. A seller once asked, “Did you notice a dog smell?” and I’m thinking, “Dog smell? I thought somebody died in here!”

15. I hate it when people bring kids to open houses. Distraction! Also. I’m the one who ate the leftovers after the open house was over. #sorrynotsorry

16. I wish clients would accept my offer to get the house professionally cleaned. I’m trying to tell them that their house is dirty without offending them.

17. I hate to tell you, but no home is perfect. It’s best to get over it now or it’s going to be a rough ride.

18. The seller will love that lowball offer. It will help them get someone else to pay full price.

19. Your home isn’t worth that—no matter how much you wish it was—and I don’t have the power to change that.

20. Stop knocking on the freakin’ walls!

21. Why the heck didn’t you call me before you painted the whole house purple?!

22. I hate it when you call me to see homes you’re not going to buy. I get it, but it’s a waste of your time. Let’s focus on the homes that matter!

23. Sometimes, I am nodding but inside I am yelling, “WHAT ARE YOU THINKING?!”

24. When touring a home, buyers don’t find all those stuffed animals on the bed charming, just sad (and, yes, a little creepy—but I’ve seen worse).

25. I’d rather be at the movies right now.

26. Not often, but sometimes I pretend to know more about a neighborhood than I actually do.

27. I may secretly be just a little happy when you cancel the listing and you’re still on the market months later with that “awesome” agent you were convinced would do a better job.

28. Yes, of course your home is better than the one across the street! That one is just 1,500 square feet bigger….on an acre….with a walk-in closet…and two more bedrooms.

29. Some of my clients have a case of “champagne taste on a beer budget.”

30. When I suggested staging it’s because I was nicely saying that this dated décor won’t get this place sold for as much as my clients would like. And my job is to get homes sold!

31.After the sale, there are some clients know we won’t be working with again. Real talk.

Thoughts? Suggestions? Or just pure reactions? Tell us what you think by completing the form below and let us know, we’ll be more than delighted to hear from you!

7 Signs You’re Dating or Married to a Real Estate Agent


Note: This article was originally posted on Trulia Blog (www.trulia.com/corp) on Sept 25, 2014 by Jovan Hackley http://www.trulia.com/pro/just-for-fun/7-signs-youre-dating-married-real-estate-agent/

Whether you’re dating or married to someone in real estate, the truth is you’re in a three-party relationship. There’s you, your main squeeze, and the business that’s guaranteed to keep things interesting.

If you’re thinking about pairing up with a real estate buff, take notes on the list below. If you’re already in, thank your lucky stars because you’ll never be without a story to tell or some random number on your caller ID:

1. Flirting and lead generation start to look alike.

Only an agent’s other half will send their mate out into the world looking their best, hoping they come back with lots of phone numbers from interested people. Face it: Someone else’s reason to be jealous inspires your thoughts of a trip to Cabo.

2. Odd calls mean a happy mate.

In a normal relationship, random numbers or late night calls would be cause for concern. When you’re with an agent, they mean business is good. In addition, you know you’re in love when you start answering the phone like you’re the office receptionist and know the qualifying script.

3. Weekends = Me Time.

In most relationships, weekends mean dates, romance, and quality time together. When you’re with an agent, you probably party with your friends or tackle errands more than most. That is, unless you consider attending an open house a hot date.

4. Tax deductible vacations.

You know the love has gotten real when your vacation locations are centered around the next season’s real estate conference. One of the big benefits of “standing by your man/woman” when they’re in real estate is planning your getaways around continuing education or networking events.

5. Furniture randomly disappears.

Nothing sells faster than a well-staged home. And if you’re paired up with an agent, you know this because sometimes pieces of your well-staged home may disappear.

Every relationship is give and take. In real estate, sometimes the giveis your favorite lamp or painting.

6. You hear mobile voices (and they’re very motivational).

Whether it’s the self-pep-talk or someone like Brian Buffini on an audiobook, if you’re courting an agent you’ve probably caught them motivating themselves on the go. It’s ok, they aren’t that crazy. Enjoy the hum that gets the deal done.

7. You know real estate TV shows can be hogwash.

If you have a hard time watching the 30-minute real estate hunts or get a feeling similar to road rage when you flip to HGTV, you might be dating an agent. You know the realities are a lot less pretty, and that’s okay. It just means you’re really connecting with your mate.

Agents are special people—to work with, to know, and especially to love. These are our seven signs that you’re dating or married to an agent.

What would you add to the list?


Thoughts? Suggestions? Or just pure reactions? Tell us what you think by completing the form below and let us know, we’ll be more than delighted to hear from you!

5 Must-Know Tips for the Best Renter Relationships


Note: This article was originally posted on Trulia Blog (www.trulia.com/corp) on Sept 18, 2014 by Chris Brasher http://www.trulia.com/pro/rentals/5-must-know-tips-best-renter-relationships/

The relationship between a landlord and a resident can be difficult to master. Even as a property manager with repeated opportunities, the initial interaction can be stressful. The reality is, everyone benefits when renters are educated up-front, even if it’s just the very basics.

If you really want your resident to enjoy the time they spend under your roof, feel at home, and also keep yourself protected, there are a few things every property manager should mention to prospective residents:

1. Everyone Wins When You Read Your Lease

This sounds so simple and basic, but you wouldn’t believe how many renters have never actually read their entire lease agreement. Upon first glance, it’s an unending list of paragraphs and industry jumble put together by a property manager. But within all those pages, renters can learn not only what is expected of them, but also what is expected of you. Knowing their rights and the rules helps them avoid issues before they become problems. Renters need to understand the specific guidelines for every category: rent payments, late penalties, utility responsibilities, noise issues, additional occupants policy, proper notice for vacating, procedure for repair requests, etc. If they understand the lease, then you’ll be protected when assigning a financial penalty or worse… eviction. Sit down and take 15 minutes with your potential resident to read the lease — it is a win/win for everyone.

2. No One Wants to Charge Late Fees or Returned Check Fees

Although there might be a short-lived incentive fee, do you really think that all those late fees and other charges are worth it? They aren’t. It’s a hassle to manage the accounting each month, so a bounced check or adjusting for a late payment is truly inconvenient. Plus, communicating a late payment with a property owner is not a conversation you want, either. Every renter should know that no matter how much more they are paying, it is not worth the hassle of chasing them down for the overdue rent and bounced funds. It costs you more in time spent than it’s worth. For the renters’ benefit, consistently racking up those fees can cost them an enormous amount of money each year. And it can set them up for eviction proceedings, which will then also affect their credit score and their ability to rent elsewhere.

3. Pet Stains Will Cost More Than Anyone Could Imagine

We love our dogs and cats, and we still want to allow the same enjoyment to our renters. However, the big shocker always comes when a renter moves out and is hit with a huge repair bill. Why? Well, that little stain on the wall-to-wall carpet may seem pretty small to them. However, pet urine seeps deep into carpet and into the padding below. You can’t rent that apartment to the next renter with pet-stained carpet. Unfortunately for both parties, sometimes the entire room of wall-to-wall carpet and padding will have to be replaced. So whether you have carpet or hardwood, inform your renter early about the cost if sweet little Fido has one too many accidents.

4. The Deposit Is Not The Last Month’s Rent

Asking for first month’s rent, last month’s rent, and a security deposit is a lot for a renter. In most cases, renters are able to pay for only the first month’s rent and the security deposit up front. But this is where renters need a little reminder. Many assume that their deposit money can be used as their last month’s rent. Wrong.

It is a security-damage deposit. Something completely separate, meant to pay for damages once they’ve moved. Make sure renters understand that they’ll need the deposit at their next apartment and will also need to repair any damages. Ask them to plan ahead, so they have enough for the upfront fees for their next place, as well as enough to cover their current obligations.

5. If You Are a Good Renter, We Don’t Want You To Move

We all love the quiet, nice, clean, and pay-on-time renter. Good renters are valuable. One of the biggest costs associated with being a landlord or property manager is the turn-over process — lost rent, cleaning costs, improvements, etc. Yes, property managers need to continually raise rents to keep up with the increased costs of running the building, taxes, insurance, etc., but if you do some homework and determine that you are charging close to the current market rent, you may be able to make a case to forgo a rent increase this year or at least come to a compromise. You may be able to ask to split the difference or give advanced notice.

What other mentions have you found to be helpful?


Thoughts? Suggestions? Or just pure reactions? Tell us what you think by completing the form below and let us know, we’ll be more than delighted to hear from you!